Shop & Filling Station Manager

Location: Cairn Lodge Services

Dept: Retail

Job Code: CL053

Located between junctions 11 and 12 of the M74, around 30 miles south of Glasgow, Cairn Lodge Motorway Services opened in 1993 operating as a successful independently run family business until joining the Westmorland family in late 2014.

We are currently developing Cairn Lodge Services, based on its larger cousin around two hours' drive south and as part of the redevelopment we are opening a larger Shop stocking locally sourced food and gifts.

Because of this, we have a new and exciting opportunity for a Shop & Filling Station Manager to join our team. Working closely with our Operations Manager, this role is required to ensure both the Shop & Filling Station are effectively run to the agreed standard and ensure an excellent customer experience.

The main responsibilities in this role are:

ĚTo lead positively by example and coach the Shop & Filling Station team to deliver great service, standards and availability.

ĚTo be responsible for the financial performance of the Shop & Filling Station, effectively monitoring and controlling wages, stock and other costs within the agreed budgets, in order to achieve the necessary margins in line with company targets.

ĚTo ensure product ranges and merchandising standards are correctly implemented.

ĚTo be accountable for ensuring all legal compliance documentation is fully accurate and completed

ĚTo manage the safe delivery and dispensing of petroleum products adhering to set safety measures and standards, ensuring a clean and safe working environment internally and externally.

ĚTo assist with recruiting, training, motivating and developing employees and Team Leaders to achieve their personal best, dealing with performance and conduct issues where necessary through coaching and appropriate disciplinary measures in-line with company procedures.

ĚTo support overall site performance and customer experience as part of the wider site team.

You will need experience of leading and motivating a team of people, as well as previous experience of working within a retail business.


If this sounds like you, we'd love to hear from you!


Hours: Full Time, 40 hours per week

This position is section manager level with associated benefits.

Salary: £22-26,000 per annum, dependant on experience